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Purchases made though our webstore are eligible for returns. Returns are subject to a 15% restock fee, and must be returned unopened in their original packaging, with all materials present. Any shipping charges in the return are the responsibility of the returnee.
Special orders are eligible for cancellation up to 72 hours after the order is placed. Unfortunately, the nature of special orders are that they are manufactured to order, and therefore not subject to return. However, we do promise to look at each situation as an individual basis. If a cancellation is approved, there is a 25% fee imposed on the total cost of the order (including any estimated shipping cost) that will be assessed. Return shipping fees (if any) are the responsibility of the returnee.
Quick Ship orders are considered special orders.